Terms of Service
Sessions & Packages
- All sessions and packages must be purchased through the Yloh LLC booking platform.
- Clients need a session or package in their account before booking a class.
- Grip socks are required in the studio at all times.
- We do not accept walk-ins. All clients must be signed up for a class to join.
- Single classes and packages are non-refundable and have expiration dates. No exceptions.
- Packages and memberships are region-specific. For example, if you buy a package in Los Angeles, it can only be used at our LA locations. Make sure to ask if you're unsure.
- Clients must be at least 18 years old. Minors are not allowed.
Late Cancel / No Show
- We have a strict 24-hour cancellation policy.
- Cancellations or changes made within 24 hours will result in losing the session.
- If you need to switch classes within 24 hours, it will count as a cancellation.
- If you're more than 15 minutes late, you will not be allowed to join the class, and your credit will be lost.
Waitlist
- If a class is full, join the waitlist!
- If you’re added to a class, you are responsible for attending. The 24-hour cancellation rule applies.
- The waitlist closes 12 hours before the class starts and will not add you automatically.
- Remove yourself from the waitlist 24 hours in advance to avoid penalties.
Assumption of Risk, Waiver of Liability, and Indemnity Agreement
- By participating in activities at Yloh LLC, I agree to release the company from any claims related to injuries or damages.
- I, or on behalf of my child, agree to take part in activities at Yloh LLC ("Company"), including Pilates, weightlifting, stretching, and other exercises, fully understanding the risks. I release the Company from any claims related to these activities.
- I acknowledge that the activities may involve risks, including injury, and I assume those risks knowingly.
- I waive any rights to sue Yloh LLC for ordinary negligence and release them from liability.
- I agree to cover any costs if I or my child cause harm or damages to others.
- In case of medical emergencies, I allow Yloh LLC to arrange treatment, and I agree to cover any medical expenses.
- Any legal disputes will be resolved through arbitration.
1. Risk Acknowledgment:
"I confirm that I or my child is in good health and able to participate."
This means you are stating that both you or your child are physically and mentally fit to take part in the activities without any health issues that would make participation unsafe.
2. Understanding of Risks:
"I understand that these activities carry risks of injury, including physical, mental harm, disability, death, or property damage."
This acknowledges that the activities involve potential dangers, such as physical injuries (e.g., sprains, broken bones), psychological harm (e.g., stress, trauma), long-term disability, death, or damage to personal belongings.
3. Waiver of Liability:
"I recognize that injuries may occur due to the actions of the Company or others, and the Company is not responsible for any injuries caused by negligence."
You acknowledge that injuries could result from the actions of the company or other participants but agree that the company is not liable for injuries caused by carelessness or lack of proper attention.
4. Acceptance of Risk:
"I accept these risks on behalf of myself or my child."
You agree to take full responsibility for the risks involved, whether for yourself or your child.
Facility Rules
I agree to follow all rules set by Yloh LLC, including not using intoxicants before or during activities.
Marketing Waiver
I allow Yloh LLC to use any pictures or videos of me in their marketing unless I notify them otherwise.
Cancellation Policy
Private or semi-private session cancellations made without 24 hours' notice will result in a cancellation fee equal to the session cost.
Terms & Changes
Yloh LLC may change these terms at any time, with or without notice, and reserves the right to refuse service.
1. Liability Waiver
You agree not to hold the Company or its affiliates responsible for any injuries or damages that occur during activities, even if caused by the Company’s negligence. However, this waiver does not protect the Company in cases of serious neglect or misconduct. This applies to you, your child, and anyone who inherits your rights.
2. California Facilities
By signing, you waive any claims you or your child may not be aware of at the time of signing. This means you acknowledge that unknown risks exist, as per California law (California Civil Code Section 1542), and agree not to hold the Company responsible for them.
3. Indemnification
You agree to protect the Company from any lawsuits or claims from third parties who might get hurt or suffer damages because of you or your child’s actions. This includes situations where you or your child act negligently or irresponsibly.
4. Health Care Authorization
You give the Company permission to arrange for medical care if you or your child are injured during activities. You agree to cover any medical care or transportation costs and not to hold the Company responsible for any medical treatment or services.
5. Additional Clauses
This agreement is governed by the laws of California. If any part of the agreement is found to be invalid or unenforceable, the rest of the agreement remains in effect.
6. Arbitration and Mediation
Any disputes will be resolved through arbitration (a legal process where a neutral party makes a final decision) instead of a court trial. Arbitration will take place where the activities occurred, and the arbitrator’s decision will be final and enforceable by a court.
By signing up, I confirm that I understand and accept all these terms.